Terms and conditions
The following rules are an agreement that is concluded between the guests of the gaming club (Player) and the Vulcan online casino directly (hereinafter - the Casino). After registering on the site, the Player automatically agrees to these terms and conditions. We strongly recommend that you go to this section of the site monthly to re-read the rules, as the Casino has the right to change them without notifying the Player.
It is the responsibility of a registered Player to monthly re-read all the rules listed below. Vulcan Casino can change the current rules without notifying users in advance.
Registration at the Vulcan Club
People who have not reached the age of 18 cannot register on the Casino website. To create an account on the resource, the visitor must first provide scans of documents that confirm the fact of his majority. Minors cannot both play in the Casino and take part in lotteries, promotions, tournaments and other club events. In addition, registration is prohibited:
- To employees of the Volcano club;
- To partners of affiliate programs;
- Providers with related services;
- Relatives of all of the above.
In case of violation of these conditions, the user is automatically recognized as a fraud by the administration of the club.
It should also be noted that in some countries online gambling is prohibited. If you are from a country with similar legislation, then violating the laws, you automatically take full responsibility. We recommend that you carefully read the current legislation before registering on the site.
After registration at the Casino, you will automatically have your personal profile, which will contain the following information:
- Last name, First name;
- date of birth;
- your phone number;
- email address.
The client is allowed to have only one active account on the website In the event that one player has game accounts available, the casino reserves the right to close all available accounts and compensate for potential losses for account of funds on them.
The administration of the Casino remains entitled to change and supplement this list of personal information of the Player. In turn, the institution guarantees the complete confidentiality of the Player's data. The administration also focuses on the fact that the Casino is not responsible for the money, bonuses and personal data of the Player if he has granted access to his account to third parties.
About promotions, bonuses and jackpots of Vulcan online casino
Before participating in various bonus programs organized by the Casino, the Player must carefully read the provisions on the bonus policy of the institution, and must adhere to the established conditions. More detailed information on bonuses calculation is presented in the Bonuses section. Please note that upon activation of certain types of cash bonuses, it is possible to temporarily impose restrictions on withdrawing money for the period of wagering for the bonus conditions.
The special department of online casinos is responsible for coordinating bonus programs. The club may cancel any promotion without notifying the Player in advance. Note that a Player may be disqualified if he violates the established conditions of the promotion. Independently applicable rules include each submitted norm for a promotion in the Casino. If one of the norms is unsuitable for implementation, all the rest are unchanged and binding.
How to get the jackpot?
The jackpot is randomly played among all players participating in certain games. The list of games is available in the appropriate section of the site. This list can be changed and supplemented at any time.
Newsletters and notifications
The casino can send newsletters to the e-mail specified by the Player. In particular, the institution has the right to inform about future promotions and contests, as well as news and transactions made. It is also possible to send messages by the club to the user's phone. By registering on the site, the player agrees to receive promotional materials via email and SMS. If the client wishes to refuse to receive this newsletter, this is done by contacting the support service
Features of the 1-Click service at Vulcan casino
Each payment on the club’s resource is made the framework of the 1-Click service. By accepting the rules, the Player automatically confirms the legality of his actions - using the services of the Casino.
To replenish the account is possible in the "Cashier" section. The Player has the opportunity to any of the provided methods of depositing funds. We also emphasize that the Player agrees to pay for the services he ordered at the club and to pay additional costs (taxes, duties, etc.) if necessary.
The player agrees to additional costs (duties, taxes and etc.) if there is such a need.
It should be remembered that the payment service provider is not responsible for timely payments made by the Player. In addition, the provider is not responsible for the legality of the actions performed by the user.
If the Player has submitted an application, this means that he confirms that there is no violation of applicable law. Clicking on the “Payment” button makes the payment made automatically processed and not subject to cancellation. If the Player decides to refuse any service during further operations, he should file a refusal by going to his Personal Account.
If the player’s payment card data cannot be processed, the provider is not responsible for this. As it is not responsible for the refusal by the issuing bank to make payments with the player's bank card. If the user does not agree with such conditions, he will need to contact the game club support service.
Terms and Conditions of Betting and Payments of Vulcan Online Casino
Each bet is accepted using the official Casino software. The use of other software is unacceptable. If a software failure is recorded on the club’s website, the Casino has the right to withdraw incorrectly credited money from the Player’s account.
In the event that the Player does not make a single transaction within six months, the administration can close the user’s account after this time . If at that moment there are funds in the client’s account, they will be debited.
If any technical malfunction is detected in the operation of the casino software due to which an accidental charge was made to the player’s game account, the Vulcan game club reserves the right to deduct the amount of winnings and bonuses accrued due to this technical malfunction.
Both bonuses and cash refunds are made only after confirmation of the player’s phone number and email. The administration has the right to carry out identification measures. The user must provide a scan of a copy of a passport or other document in order to confirm his identity. To confirm the identity of the Player, the administration can hold a video conference. A user account may be blocked until the Player’s real identity is established.
Features of applying for a win:
- money is withdrawn in the same way as they are credited;
- withdrawal is possible only if there are no active bonuses on the Player’s account;
- minimum withdrawal amount - set individually for each payment system. Details are available on the account replenishment page;
- if the sum of withdrawn funds is more than $ 100 in total, the casino reserves the right to carry out identification of the player’s identity. This procedure is carried out to increase the level of customer security.
The list of available payment systems for depositing and withdrawing funds is available on the Cashier page. For more information, you can contact the support service of the Vulcan game club.
Withdrawal of a player’s funds is possible only after full fulfillment of the condition for wagering the bonus, which is 3 * deposit amount. If a player wants to complete a withdrawal of funds before this condition is met, then in this case the casino reserves the right to deduct a commission of 20% of the withdrawn amount.
The average processing time for an application is 24 hours. We remind you that a fee may be charged by payment systems.
Limitations on withdrawal of funds
For each Player, various limits on the withdrawal of funds from the account are provided. And this indicator depends on the total size of the user's deposit.
1. Total deposit up to 60 thousand rubles:
- per day - no more than 30,000 rubles;
- per week - no more than 90,000 rubles;
- per month - up to 600,000 rubles.
2. Total deposit from 60 to 300 thousand rubles:
- per day - no more than 45 000 rubles;
- per week - no more than 300 000 rubles;
- per month - up to 900 000 rubles.
3. Gold status and above - the size of the limits is negotiated individually.